Responsible for publication: SAS HOTEL OASIS LE RACOU
Business name of the operating company: SAS HOTEL OASIS LE RACOU
20 avenue Torre d'en Sorra, 66700 Le Racou, Argelès-sur-mer, France
Telephone number: 0468567396
Individual VAT identification number: FR58832543805
Siret number: 83254380500010
Share capital: 1000 €
COMPUTING AND FREEDOM
Any user who has deposited directly or indirectly nominative information has a right of access and rectification in accordance with law n ° 7817 of 6/01/78 (Data processing and Freedom) with the administrator of the site.
Sites outside SAS HOTEL OASIS LE RACOU that have a hypertext link to this site are not under
control of SAS HOTEL OASIS LE RACOU, which therefore declines any responsibility for their content.
The user is solely responsible for their use.
By accessing this site, you are informed that the use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act. SAS HOTEL OASIS LE RACOU cannot be held liable for errors or omissions, the publisher also reserving the right to modify and update the data on the site at any time.
In application of the French Code of Intellectual Property, reproduction for a use other than private, sale, distribution, publication, adaptation or communication, in part or in full, of data (presentation, layout of the site, photos, texts and illustrations protected by copyright) are strictly subject to the prior written authorization of the holders of the rights mentioned above.
COMPUTING AND FREEDOM
Any user who has deposited directly or indirectly nominative information has a right of access and rectification in accordance with law n ° 7817 of 6/01/78 (Data processing and Freedoms) with the administrator of the site.
PROTECTION OF PERSONAL DATA
Identity of the controller:
The Site is edited by the operating company whose contact details are above.
Nature of personal data:
"Personal data" is understood to mean any personal information that you are likely to share with the operating company and which may allow the latter, directly or indirectly, to identify you as a natural person, for example during a visit to website, a request for information, a room reservation and other services.
Personal data collected:
You may be asked to provide your personal data when you browse the website of the operating company.
The mandatory or optional nature of the information requested is indicated to you during collection by an asterisk "*". The information requested marked with an asterisk is mandatory as it is essential for processing your various requests. The other information is intended to get to know you better and to improve the services offered to you. They are, therefore, optional.
The operating company collects and processes in particular your name, first name, email address, billing address, telephone number, IP address, connection data and navigation data, your preferences and areas of interest (non-smoking room, preferred room, type of stay ...), your online reviews.
When is your personal data collected?
• You browse the website (IP address and Cookies) and consult products or services;
• You share your observations / comments with the operating company in certain
sections, via questionnaires or contact forms, official page of the operating company's social networks;
• You send the operating company an electronic message;
• You subscribe to the newsletter mailing list;
• You share a page or an offer by sending an email or through a social network;
• You answer a satisfaction questionnaire;
• You request a quote.
The information collected is stored in our various reservation systems on secure and SSL certified databases.
This database includes: customers' names, addresses, phone numbers, position, company names and credit card details. We may also record other information such as your room, meal, beverage and other service preferences as well as your stay history with our establishment.
Purpose of data collection by the operating company
Through the website, the operating company collects data concerning you which is strictly necessary for the following purposes:
1. To manage your requests for information and reservations, as well as any loyalty program;
2. To improve and personalize the services of the operating company in order to facilitate your
navigation on the website;
3. To manage and monitor the entire customer relationship;
4. Manage registration for news and promotional offers from the operating company (newsletter);
5. To manage all your access requests according to the legislation in force;
6. Manage unpaid bills and litigation;
7. Manage applications for job offers from the operating company that
have caught your attention, or any unsolicited application;
8. The measurement of quality and satisfaction.
In the absence of a response to the mandatory information, your request cannot be taken into account.
Commitments of the operating company regarding the protection of personal data
Transparency and purpose:
No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be communicated to the operating company within the framework of the collection carried out on the website will be indicated to you in advance, via the presence of the symbol "*" asterisk. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.
Proportionality and relevance:
The operating company only collects and processes the personal data necessary for the proper processing of your request or for the personalization of the services offered to you.
Data storage time:
The operating company only keeps your personal data for the period necessary for their processing in accordance with what is provided for by applicable law.
Security and confidentiality:
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose to unauthorized third parties.
We may provide your personal information to local authorities if this is required by law or as part of an investigation and in accordance with local regulations.
Like most websites, some information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, internet service provider, referring and end pages, operating system, date, time and Clickstream data.
Cookies do not record information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than yourself and cannot be sufficient on their own to reveal your identity.
Respect for your rights:
You are informed of your rights of interrogation, access, rectification and opposition for legitimate reasons as well as your right to oppose commercial prospecting in accordance with the provisions of law n ° 78-17 of January 6, 1978 .
Rights of access, rectification and opposition:
In accordance with the law n ° 78-17 of January 6, 1978, relating to Computing, Files and Freedoms, you benefit, on simple written request, from a right of access and rectification of the information concerning you.
You can also, for legitimate reasons, oppose the processing of data concerning you.
To exercise one of these rights and obtain information about you, all you have to do is contact the operating company, the contact details of which are available at the start of these Legal Notices.
When consulting the website, certain information relating to the navigation of your terminal may be saved in files called "Cookies" installed on your terminal, subject to the choices you have made regarding cookies and that you can modify at any time.
A cookie is a small text file saved in a dedicated space on the hard drive of your terminal, when consulting an online service using your browser software. It allows its issuer to identify the terminal in which it is registered, during the period of validity or registration of the cookie.
The cookies that the operating company issues are used for the purposes described below, during the validity of the cookie concerned, subject to your choices resulting from the settings of your browser software used during your visit to the website and from which you can change the setting at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the pages of the website
Only the issuer of a cookie is likely to read or modify the information contained therein.
Different types of cookies are used on the website, they have different purposes. Some are necessary for your use of the website.